Developing Models of Effective Child Welfare
Staff Recruitment and Retention Training:
Supervision in Child and Family Services Certificate
Supervision in child and family service agencies is a hard job. Child and family services agencies work to provide safety, permanence and well-being for children. Supervisors and front-line workers are often impacted by the emotional nature of the services they provide, resulting in excessive stress, burnout, and possibly secondary trauma.
The Supervision in Child and Family Services Certificate is designed to promote retention of child and family services workers by increasing the skill sets of current and aspiring task and program supervisors and agency leaders. Courses will provide information on how supervisors can create a positive culture for staff retention, as well as supervisory competencies, tools and methods of supervision and information on how to orient, support, and train new staff during their first six months on the job. By improving supervision and retention practices, outcomes for children and families are also improved.
In partnership with the Michigan Federation for Children and Families — a statewide association of private, nonprofit child and family service agencies — Michigan State University is offering the Supervision in Child and Family Services Certificate Series. In order to be eligible for the certificate, three core courses (c), plus one elective (e) will need to be completed from the course offerings below:
1 — The Role of Leaders in Staff Retention (c) 6 CECHs
2 — The Practice of Retention-Focused Supervision (c) 3 CECHs
3 — The First Six Months (c) 3 CECHs
4 — Communication Skills (e) 3 CECHs
5 — Working with Differences (e) 3 CECHs
6 — Recruiting and Selecting the Right Staff (e) 3 CECHs
Additional requirements:
Workshops within the certificate program are for child and family service leaders/supervisors and anyone who aspires to have a leadership role in a child and family service agency. Participants who complete the required courses will need to complete a certificate application form and pay a one-time $15 administration fee. Courses must be completed within two years of your first course. To become eligible for the certificate, three core courses (c), plus one elective (e) will need to be completed from the course offerings listed on page 8. Three courses within this certificate series will be offered each catalog period by highly-skilled instructors. You must attend each class in its entirety for it to count toward the certificate. All courses offered can be taken by participants NOT enrolled in the certificate program for the listed continuing education contact hours. A workbook created specifically for each course with exercises, assessment tools, activities and information will be provided with each course. The Supervision in Child and Family Services Certificate offers a total of 15 CECHs.
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Supervision Certificate 4: Communication Skills *
The science of communication includes several elements that are present in every attempt at communication. These elements include: what is being communicated, how it is being communicated, why it is being communicated and those factors which enhance or distract from the communication. Learn how to place a high premium on helping staff communicate their needs and assumptions, as they look beyond behavior to what underlies their responses. Additionally, this workshop will teach supervisors how to utilize confrontational skills that help staff grow and develop. Each participant will go home with a workbook created specifically for this course with assessment tools, activities, and information to use alone or with their staff to begin creating a culture where staff thrive.
*This is an elective course for the Supervision in Child and Family Services Certificate.
Date: Friday, October 26, 2007, 9:00am - 12:15pm
Location: Kellogg Hotel & Conference Center, 55 S. Harrison Road, East Lansing, MI [Directions]
Cost: $80/$60/$50
CECHs: 3.0
Faculty: Chris Durocher, BS, MS
Click here to learn more (148 KB, PDF)
CE Program Policies and Procedures (97 KB, PDF)
Register Today! (205 KB, PDF)
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Supervision Certificate 6: Recruiting and Selecting the Right Staff *
In this course, participants will learn the five elements of recruiting and selecting the right staff and a six-step process for making it happen, with recommended tools to assist along the way. The role of supervisors in recruiting and selecting staff as well as developing ongoing recruitment plans will be discussed. Each participant will go home with a workbook created specifically for this course with assessment tools, activities, and information to use alone or with their staff to begin creating a culture where staff thrive.
*This is an elective course for the Supervision in Child and Family Services Certificate.
Date: Friday, November 9, 2007, 9:00am - 12:15pm
Location: Kellogg Hotel & Conference Center, 55 S. Harrison Road, East Lansing, MI [Directions]
Cost: $80/$60/$50
CECHs: 3.0
Faculty: Chris Durocher, BS, MS
Click here to learn more (147 KB, PDF)
CE Program Policies and Procedures (97 KB, PDF)
Register Today! (205 KB, PDF)
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Supervision Certificate 1: The Role of Leaders in Staff Retention *
As a leader in a child and family service agency, it is crucial to recruit, select, and retain the right staff to do the job. Positive outcomes for children and families are main priorities for service leaders. It is very difficult to succeed in this area without a qualified and committed workforce. This workshop has been developed for child and family service leaders and anyone who aspires to have a leadership role in a child and family service agency. The mindset, methods, and tools leaders need to accomplish agency missions and goals through focusing their efforts around staff retention processes will be the focus of this interactive workshop. Topics such as: leadership models for staff retention, leaders and relationships, developing a leadership team, staff development, mission and direction, salaries, benefits and non-monetary rewards, accountability and outcomes as well as developing a culture for staff retention will be covered. Each participant will go home with a workbook created specifically for this course with assessment tools, activities, and information to use alone or with their staff to begin creating a culture where staff thrive.
*This is an elective course for the Supervision in Child and Family Services Certificate.
Date: Friday, November 30, 2007, 9:00am - 4:45pm
Location: Kellogg Hotel & Conference Center, 55 S. Harrison Road, East Lansing, MI [Directions]
Cost: $165/$140/$125
CECHs: 6.0
Faculty: Jeff Roley, MS, LBSW
Click here to learn more (151 KB, PDF)
CE Program Policies and Procedures (97 KB, PDF)
Register Today! (205 KB, PDF)
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For more information regarding trainings and continuing education please visit http://www.socialwork.msu.edu/ceu/ or contact Monaca Eaton, Assistant Continuing Education Coordinator at 517/432-0174 or eatonmon@msu.edu
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